the fact that Basis is completely dropping the Peak and its services is a bad sign for the company as a whole

Read the full article at: arstechnica.com

I bought the first model when it was offered at a discount to employees, it was OK. I never upgraded to the Peak model due to the price but found out they’ll take my old watch back too – if I can find it in my dust pile.

Unfortunately I got a reply when setting up the return: “We are experiencing delays in processing refund requests due to high volumes.”