Basic functions such as playing audio from multiple sources, setting a navigation destination, and pairing Bluetooth as still causing customers’ headaches, as a recent white paper from GfKs user experience team discovered. An even more concerning finding is the comparison with a similar white paper from three years ago, that highlighted exactly the same issues with previous generation systems.

Read the full article at: www.gfk.com

The industry should pay more attention to the work of GENIVI and AGL as they are focused on these “basics” and collaborate among companies for the greater good.